We are based in Silsden , west Yorkshire , however we are a web based company and try our best to give you the best mail order service available , we are more than willing to have a chat out of office hours , as we know sometimes it is not easy to call daytime, so all calls will be answered upto 9.00 pm, should we not be able to get to the phone then please leave a message with your name and a brief explanation on what you are looking for and we will call you back as soon as possible.